Below are some answers to our most common questions. If you have other questions please call or email us and we will promptly provide the information that you request.

› Question: What is the difference between working with a contractor and a project manager?
» Answer: When you work with a Contractor, you sign an agreement, in the form of a contract, to produce a predetermined product for a predetermined price. Included in this predetermined price is the contractor’s fee and built-in contingencies to cover anything unexpected. The mandate of the contractor is to work on the client’s behalf to complete the project according to the contract.

When you work with a Project Manager you are hiring an individual for a fee who will work with an agreed-upon budget and oversee the completion of a project on a time and material basis. The mandate of the Project Manager is to work on the client’s behalf to assure that the project is completed in as timely and cost efficient manner as possible.

› Question: Do you work outside the north region?
» Answer: Yes. We have clients located throughout the country.

› Question: Why should we risk working with a new company when there are larger companies with more experience available that provide the same services?
» Answer: Although we are a new company our consultants and engineers are highly specialized and have a vast experience in the industry, We follow industry standard best practices and guidelines, and utilize our proven internal processes and tools. We believe that to achieve your specific goals – you don’t just work from 9 to 5 - but from start to finish!This focus often results in better overall value for our customers. Often companies will come to us after having a less than positive experience with larger vendors.

› Question: Why would we consider using Comprehensive Solutions for project management from Zanders?
» Answer: Finding a project manager is often a difficult step to take for a company. That step becomes even more difficult when working on a project with other vendors. What is important to remember is that it is the results that matter, and not necessarily who does the work. We follow proven techniques of Project Management We have proven experience and expertise in managing projects - not just with creating project plans. We know what needs to be done to be successful (e.g., a clearly defined scope, frequent and effective communication, timely follow-up, proactive identification of risk and issues).

› Question: What Operating Systems do you support?
» Answer: Standard operating procedures as defined in BIS

› Question: What guarantees do we have that you will do a good job?
» Answer: In the Professional Services business all that you really have is your reputation. It is difficult to establish and easy to lose. We have worked very hard to create and maintain our reputation - both as a company and individuals. Our Statement of Work for a project will have a clear scope statement, clear deliverables, clear pricing, and a satisfaction guarantee section that lists a specific remedy. While we have never had to execute that guarantee, we feel that it is helpful when dealing with new customers who may be unfamiliar with our company.

The Best Project Plans Last Forever.... Will Yours? You should look us up before you’re let down…